Privacy Policy

Privacy Policy

Effective Date: [15 Feb 2025]Last Updated: [15 Feb 2025]

1. Introduction

TinkleBel Healthcare (“we,” “us,” or “our”) operates as an e-commerce retailer of dietary supplements and health products, selling through platforms including Shopee, Lazada, and TikTok Shop. Our registered address is Blk 1, Toa Payoh Lorong 7, Singapore 310001. We are committed to protecting your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA).

2. Data We Collect

We collect the following information to fulfill orders and improve your experience:

  • Personal Data: Name, email address, phone number, and shipping address.

  • Payment Data: Credit/debit card details processed securely via Stripe (we do not store payment information).

  • Usage Data: We do not use cookies, tracking technologies, or analytics tools.

3. How We Use Your Data

Your data is used solely for:

  • Processing orders and arranging deliveries through Ninja Van or J & T.

  • Communicating about your order (e.g., shipping updates).

  • Marketing via email or TikTok promotions (with your consent).

  • Legal or regulatory obligations.

4. Third-Party Sharing

We only share data with trusted partners essential to our operations:

  • Payment Processing: Stripe (securely handles transactions).

  • Shipping: Ninja Van , J & T(requires your address and phone number for delivery).

  • Marketing: Email service providers and TikTok Shop (for promotional campaigns).
    We do not share data with suppliers, manufacturers, or other third parties.

5. Data Security

We protect your data through:

  • Secure payment gateways (Stripe) with encryption.

  • Restricted access to personal data within our team.

  • Regular system updates to prevent unauthorized access.

6. Data Retention

We retain personal data for 3 years after your last transaction unless required by law to retain it longer.

7. Your Rights Under PDPA

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications (use the “unsubscribe” link in emails).

  • Submit data requests via email to privacy@tinklebel.com (attn: Privacy Team).

We will respond within 30 days.

8. Age Restriction

While our website is accessible to all ages, purchases must be made by individuals aged 18+. We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this policy periodically. Changes will be notified via:

  • A notice on our website.

  • Email (if you’re subscribed to our updates).

10. Contact Us

For questions or data requests, contact:
TinkleBel Healthcare
Blk 1, Toa Payoh Lorong 7, Singapore 310001
Email: privacy@tinklebel.com